Purchase & Billing

How do I contact support or get Help?
You can create a New Ticket by clicking Contact us here to get a fast response from the support team  or call line  877-312-7002  How to use the A...
Mon, 12 Apr, 2021 at 12:05 PM
How do I cancel my Playphone PlayKids subscription ?
How to use the Automated phone cancel:  You can cancel a subscription at any time on your phone by calling the 24/7 automated line call   877 312 7002   an...
Sat, 12 Dec, 2020 at 12:33 PM
How do I login to PlayKids? I already have an account....
You can contact help@playphone.com - (if you did not setup a password)- Check sms -  via sms msg - go to i aready have an account to enter user name...
Fri, 29 Jan, 2021 at 11:32 AM
What’s is PlayKids?
You can now access thousands of videos, books, games and activities carefully selected by specialists to develop and entertain little minds!  ...
Fri, 29 Jan, 2021 at 11:14 AM
How do sign up for Playphone Playkids ?
After you click special link ( to get Playphone version of PlayKids app) Step 1 enter email ( user ID ) Step 2 Download File to your device ( IOS or Andr...
Sat, 12 Dec, 2020 at 4:19 PM
How to clear cache & advertising ID settings ?
clear the cache on his Web browser & Advertising ID  ios clear the cache on his Web browser & Advertising ID  Android
Fri, 4 Dec, 2020 at 1:36 PM
How to close & cancel promotional ad ?
There are 2 ways to cancel, cancel button and most ads have a x to close in top corner.
Sat, 12 Dec, 2020 at 4:25 PM
How do I set my account to block 3rd party apps?
Go to your phone's online account preferences carrier website, save new choices, block 3rd party.  
Mon, 4 Jan, 2021 at 12:26 PM
I did not complete my sign up to PlayKids?
You can recover your sign up process by going to this link on your phone  or checking for the sms msg - go to i aready have an account to enter user name  ...
Sat, 12 Dec, 2020 at 4:26 PM
Can I download from the app store to get Playphone PlayKids?
The Playphone PlayKids is a special version, it is different then the other version of PlayKids. If you signed up with Playphone you will be directed to...
Wed, 22 Apr, 2020 at 2:16 PM