Purchase & Billing

How do i access the settings ?
If you are the parent you can access the settings to review and control content . Playkids app Playkids web online
Tue, 5 May, 2020 at 3:58 PM
How do I sign up for Playphone Playkids? ( new purchase )
If you do not have a account with Playphone contact our support to get help - Help@playphone.com We use a special version and it must be launched from a li...
Thu, 9 Jan, 2020 at 11:17 AM
How to reach customer support for help ?
Please contact our support at help@playphone.com - also provide your email and phone number you can also contact support & submit a ticket in the ap...
Mon, 16 Mar, 2020 at 11:14 AM
I have Playphone PlayKids, and i want to switch to a different device with the same account.
You need to login with your email to access on the new device. click I already have an account enter playhone login If you signed up with Pl...
Wed, 22 Apr, 2020 at 2:19 PM
What kind of content is on PlayKids?
 Playphone version of PlayKids is a Children's app developed by specialists, with educational content, fun and safety for children, recognized worldwid...
Thu, 9 Jan, 2020 at 4:42 PM
I have cancelled my Playphone PlayKids, how long can i have access
If you have cancelled your Playphone PlayKids services, you will still be able to access until the end of the cycle. If you want to login again, you will n...
Mon, 13 Jan, 2020 at 12:24 PM
How do i reinstall app?
if you download the wrong version please see how to relogin steps. Delete app from your phone and re download and install again. Next, login in as existin...
Wed, 22 Apr, 2020 at 2:17 PM
I am not able to sign in, it shows continue?
If you are having trouble please try deleting app and reinstalling. see delete and reinstall   
Wed, 15 Jan, 2020 at 4:18 PM
How do I get my user ID for login ?
if you don't see your user ID - you can check you sms msg. or contact help@playphone.com with your 10 digit phone number  and they can retrieve ...
Fri, 17 Jan, 2020 at 2:20 PM
I am looking for content, and dont see it.
Not all content is available at the time of sign up or for all devices.
Mon, 27 Jan, 2020 at 1:05 PM